Terms & Conditions
The terms and conditions for Clearcut Derby. Our website address is clearcutderby.uk. Last updated on: 21/06/2025.
Table of Contents
- Terms & Conditions
Support Hours
For any single projects or ongoing support, maintenance or SEO packages, I’m available from 8am to 4pm Monday to Friday. I aim to reply to any emails within an hour, and if it’s urgent, I’ll do my best to prioritise your request.
AI Policy
To avoid any potential copyright or SEO issues further down the line, no AI-generated material will be included on the front end of your website.
With that said, I use tools such as Google Gemini to help write any additional code required for your site build. Furthermore, we can use AI to quickly and easily gather ideas for page content or blog articles.
An AI assistant greatly improves productivity, but it will only be used mindfully and when strictly necessary. As a sustainability-focused business, we carefully consider the increasing power consumption of AI.
Web Design Terms:
Custom, per-job basis
As each web design job is completely unique, following a deep dive into the project requirements, we’ll produce a set of terms and conditions for you.
The document will outline the work to be carried out and any additional services for which we would charge extra.
Approval and sign off
You’ll be required to read and agree to the terms and conditions document before we start work on your web design or maintenance project.
SEO Terms
Custom, per-job basis
As with our web design service, SEO campaigns will be fully custom-based on your goals and requirements. Once a solid outline and plan are in place, we’ll produce your terms and conditions.
The document will include all of the work we’ve agreed to carry out and any additional services for which we would charge extra.
Approval and sign off
You’ll be required to read and agree to the terms and conditions document before we start work on your local SEO campaign or any smaller, one-off tasks.
Payment Terms
Pay as you go
I offer a flexible and straightforward solution for any business that doesn’t require a monthly plan. Book as many hours as you need, I’ll then let you know when I can carry out the work and fire over your invoice.
Set monthly hours
For larger projects and ongoing campaigns, I’ll set you up with the agreed amount of hours per month. A payment link will be included with your invoice, which allows you to set up the subscription. You can then manage your account and cancel at any time from your customer portal.
When is the payment due?
Full payment is required prior to the work starting. However, we can break larger projects down into sections. For example, a mid-range or pro-level website could be split up into 2, 3 or 4 payments.
Digital Sustainability
Green credentials
Here at Clearcut Derby, digital sustainability is at the heart of everything we do. All of the websites we build are centred around green web hosting and a sustainable web design process.
- Green web hosting
- Sustainable web design
- Low-carbon websites
- Stripe Climate partner
- Reforestation with Treeapp
Where’s the proof?
Just to avoid any greenwashing concerns, you can paste our website address https://clearcutderby.uk/ into both the Green Web Foundation’s Green Web Check tool and the Website Carbon Calculator.
The latter will provide details on the amount of carbon our website produces and a score in comparison to the global average. The former will simply confirm that the site runs on sustainable energy.
Furthermore, you can view our Stripe Climate page here. This is a site that will only ever exist while we’re part of the program. Lastly, you can read up on how we design and build low-carbon websites in more detail over on our blog.
Website Accessibility
How it’s measured
I use Google PageSpeed Insights to test your website for accessibility issues. While I’m not an expert in this field, at the basic level, I aim to score 100% on all of the websites I build.
Accessible design improves overall user experience and satisfaction, especially in a variety of situations, across different devices, and for older users. Accessibility can enhance your brand, drive innovation, and extend your market reach.
What’s taken into account
I’ll primarily ensure the colours on your site have enough contrast for readability. Additionally, site structure, image alt tags, captions, link names and clear fonts will all be checked off.
Fixing discovered issues
Although your website will launch with passed accessibility tests, it’s important to realise that this is an ongoing process. If any issues arise, I’ll make any minor tweaks to all of the websites on our server free of charge.
For any larger updates that you or your visitors have identified, I may need to book you in for a maintenance session. This is charged at my standard rate of £60 per hour.